A new online tool to support referrals to healthy lifestyle services has been
launched today 1 September 2010. “Make a change” is an
innovative resource helping frontline workers and the public to find out about
commissioned services on offer in Tower Hamlets.
Recent research undertaken with staff in primary care revealed that many
health care professionals are not aware of what services are out there, who they
are designed for, or how to go about making a referral. The “make a change”
website addresses these issues by bringing together up to date, standardised
information into one place.
There are over 40 services currently on the “make a change” website;
covering healthy eating, physical activity, alcohol and substance misuse,
smoking cessation, and patient education.
All services on the “make a change” website
have gone through a quality assurance process to make sure that key quality
standards are in place. This includes policies and processes relating to
child/adult protection, complaints, equal opportunities, health and safety, data
protection, and referral feedback.
Dr Nishma Shah, GP at Island Medical Centre, contributed to the development
of the “make a change” website and says “Until now, many frontline workers have
been unaware of all the varied services on offer in Tower Hamlets – this new
resource will be extremely useful for everyone who wants to know, at a click of
a button, what support is out there.”
Frequently asked questions
Further information
If you have any comments on “Make a Change” website, including any suggestions for how it can
be improved, please use the online feedback form
Website address: www.towerhamlets.nhs.uk/makeachange
